Assistant Director of Guest Relations — Art & Soul Group
Bespoke hospitality, quietly delivered.
Crafting unforgettable stays for discerning travelers across Portugal and Europe.
10+
Years in luxury hospitality
5★
Guest review average
EN · PT · SI
Languages spoken
A note from Yasoja
I lead guest relations for a portfolio of distinctive hotels under the Art & Soul Group, with a home base at Lisboa Pessoa Hotel. My work is quiet and precise: anticipating needs, opening doors that aren't on the map, and shaping the kind of stay guests remember years later.
Read more →For luxury travelers
A private concierge in Lisbon.
Bespoke itineraries, restaurant access, private drivers, day trips to Sintra and Fátima — and the kind of insider recommendations only a local with a black book can offer.
Explore guest services →For employers & brands
Guest relations leadership.
Director-level guest relations, premium service training, and pre-opening consulting for hotels and hospitality brands ready to lift their experience into the conversation guests have when they get home.
Explore consulting →Praise
Read more praise →“Yasoja, most especially, provided excellent customer service. He coordinated a private tour for us at late notice and arranged our airport transfer — thoughtful, attentive, and the kind of hospitality that makes a trip.”