Yasoja Ekanayake

Services

Two ways to work together.

For luxury travelers

Private guest experience support in Lisbon — and all over Portugal

Bespoke itineraries across the whole of Portugal, restaurant access, private drivers, and day trips to Sintra, Cascais and Fátima. Flight bookings, last-minute rescheduling, and the kind of insider recommendations only a local with a black book can offer — all handled discreetly, so your trip flows effortlessly from the moment you land to the moment you fly home.

  • —Custom multi-day itineraries across all of Portugal
  • —VIP hotel coordination and signature arrival rituals
  • —Private guides, drivers, and restaurant access
  • —Flight bookings and trip rescheduling support
  • —Discreet, around-the-clock support throughout your stay

Travel deserves more than a checklist. Step into a stay that is quietly anticipated, beautifully orchestrated, and entirely yours — the kind of trip your friends will ask you to plan for them next.

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For employers & brands

Guest relations leadership & training programmes

Available for senior guest relations, front office direction, and hospitality consulting roles. Specialised in lifting properties into the conversation guests have long after they get home — through sharper in-house service, considered after-stay follow-up, and a culture that turns every interaction into a five-star review.

  • —Director-level guest relations
  • —Premium service training and SOP design
  • —Pre-opening and brand consulting
  • —Reputation and review-programme leadership
  • —In-house guest focus and after-sales follow-up that compounds reviews

Bring me in and watch your reviews climb higher than they ever have. World-class service, delivered consistently to in-house guests and reinforced after they leave, turns ordinary stays into the stories your future guests read before they book.

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Luxury table setting with brass cutlery and white roses

Process

Discreet. Attentive. Personal.

  1. 01

    Listen first. Every stay, every role, every brief begins with understanding what matters most to you.

  2. 02

    Curate carefully. Recommendations are personal — never a template.

  3. 03

    Deliver quietly. The best service rarely announces itself.