In the words of guests.

Awesome home base to explore Lisbon

“This was our first trip to Lisbon and we loved this hotel. Clean, well-named, excellent location and super friendly. The rooftop restaurant was stunning and the food was some of the best we had on trip. And I want to make sure to acknowledge the Assistant Director of Guest Relations Yasoja. He was so friendly and helpful. He made it a 5-star experience!”

Best Hotel Experience in a long time!

“A big call out to Yasoja, who might have been the best concierge I have ever encountered in all my personal and business travels. He went above and beyond to help me locate a piece of lost luggage from my flight, and had great suggestions on what to do and where to go. We had an outstanding experience and highly suggest Lisboa Pessoa.”

Gem in Lisbon

“Outstanding staff — could not ask for a better place to stay in busy Lisbon. The guest relations service provided by Yasoja was exceptional — very friendly and attentive to all our needs.”

Wonderful Stay

“Yasoja, most especially, provided excellent customer service. He coordinated a private tour for us at late notice and arranged our airport transfer — thoughtful, attentive, and the kind of hospitality that makes a trip.”

Great location, facilities & friendly staff

“Yasoja was extra attentive and helpful — thanks for a lovely stay.”

Amazing

“Yasoja was especially welcoming and helpful. He made our stay so convenient and went out of his way to help us. Loved Lisbon!”

Central stay with excellent hospitality

“Fantastic stay in central Lisbon with amazing hospitality — Yasoja was so courteous and helpful with local recommendations. Highly recommend.”

A real asset to the hotel

“Everyone was friendly and knowledgeable, but Yasoja in particular stood out — he made us feel so welcome and genuinely valued, as if we were the only guests there. A real asset to the hotel.”

Sets the tone for the entire hotel

“The service was fantastic. Yasoja, who greets everyone and takes care of every request, is amazing and sets a friendly tone for the entire hotel.”

Greeted by Yasoja

“When we arrived we were greeted by Yasoja. You can tell he really likes his job — very helpful with our tours and transportation, and his recommendations were perfect. We would highly recommend this hotel.”

Loved everything

“Yasoja was amazing! He goes above and beyond. His smile and positivity brings this hotel to the next level. The top floor restaurant view is breathtaking — the best in the city. Best location!”

Never had a more enjoyable stay

“I can honestly say I have never had a more enjoyable stay at a hotel. From the moment we stepped out of the taxi, we were greeted by Yasoja, the friendliest and most helpful concierge and an absolute credit to the hotel, who took our bags and showed us to our room. Yasoja was clearly proud of the hotel and put every effort into providing us with all the help and assistance we needed, and we relied on him for a number of recommendations. Make use of him while you are there!”

A kind and sweet person — my son loved him

“Very comfortable room, great location, silent, with special attention to small details that make all the difference. The whole staff is attentive and ready to help, but I want to give a special shout out to Yasoja, a kind and sweet person who supports guests at the front door. My son loved him.”

Flawless from start to finish

“Yasoja was flawless from start to finish of my stay, being super helpful and treating me in the best way possible. Just for what he did for me, I would return to the hotel on all my stays in Portugal. I recommend this hotel to anyone who wants to enjoy Lisbon.”

Excellent welcome

“Yasoja, the guy in charge of welcoming guests, was excellent!”

Smiling, attentive, very friendly

“Hotel very well located, the restaurant is excellent and the breakfast very complete. The staff is simply adorable and especially Yasoja, who knows how to be very attentive to the customers. He is a smiling person, very helpful if you need and very friendly! Do not hesitate to stay at this quality hotel.”

Welcomed day and night with a big smile

“Nice room with jacuzzi, quiet, very comfortable, clean. Staff in general very professional and friendly, especially Yasoja, who welcomed us day and night with a big smile and a nice word. Perfect breakfast.”

He made my trip so much better

“But above all, one thing outshines — his name is Yasoja, and he made my trip so much better! Eager to assist and serve with passion. Thank you for an amazing stay!”

Paid all attention to us

“The breakfast was fresh and very good — all sensational. As we only spent one night, the hotel upgraded our room, which made the experience amazing. The Spa was great and the staff very attentive — both Pedro from the Spa and Yasoja, who paid all attention to us. We were very satisfied.”

Brings life to the hotel

“We had the best stay at Lisboa Pessoa hotel. The hospitality shown by Yasoja brings life to the hotel. His kindness, top-quality service, and attentiveness to make every guest's stay special and to make you 'feel like home' was a real pleasure for us. Thank you Yasoja for your incredible service — we look forward to coming back soon.”

Professionalism, kindness and availability

“A big thank you especially to Yasoja for his professionalism, kindness and availability. He was very helpful in making our stay perfect!”

He's the best!

“Rooms are comfortable and spacious, the rooftop patio restaurant is great with amazing views, and the spa/sauna/gym facilities are excellent and complimentary to use! Staff is very accommodating — thank you so much to Yasoja, he's the best!”

Courteous, polite and charming

“Fabulous hotel in a great location, a few steps from a lovely square with a bar and a short walk away from several restaurants. The staff were very informative and helpful, especially Yasoja, who was a mine of information, courteous, polite and charming at all times.”

An absolute gem

“Absolutely brilliant welcome by super friendly and helpful staff, coupled with a great room with a view of the castle. They've found an absolute gem in Yasoja — his warm welcome brightened our every day.”

Elevated our stay

“Excellent location in the downtown, making most destinations easily accessible by walking. Also enjoyed using the spa facilities very much. Staff personnel Yasoja was especially appreciated for assisting us in numerous ways, making us feel welcomed, and elevating our stay at Lisboa Pessoa.”

Remarkably helpful

“Very comfortable hotel and very spacious communicating room. The view from the restaurant is great. The best breakfasts. Located in the very lively area of Chiado, near the Metro Baixa-Chiado, but in a very quiet street. The staff is lovely and caring — with a special mention to Yasoja, the manager, who was remarkably helpful, attentive to our requests, reliable and ultra attentive. All our warm thanks to him and the team.”

Yasoja is my angel

“Nice hotel! Excellent service! Especially Concierge Yasoja impressed me. Always a big smile, cheering us up with his enthusiasm. Thank you for everything — he even reminded me of the bags I forgot to carry when we left for the airport. Yasoja is my angel, who gave me a very good memory in Lisbon.”

Truly cares about guests

“We had a fantastic time and the service was amazing! We had a minor issue with our room the first night and Yasoja went above and beyond to not only fix the issue but make sure our stay was exceptional! He was friendly, helpful and truly cares about making sure guests have a high quality experience! Thanks, Yasoja!”

Above and beyond, every single day

“The staff were lovely, with particular mention to Yasoja, who was amazing and went above and beyond, every single day, to make our stay comfortable, seamless and happy. He and his beautiful smile and constant offers of help really added to our experience.”