MBA
Master of Business Administration — Anglia Ruskin University, a leading UK university.
For Luxury Hotels
A rare combination of academic credentials, financial-sector professionalism, and a service ethic forged across continents — built to elevate the guest experience of any luxury or signiconic property.
Credentials
Master of Business Administration — Anglia Ruskin University, a leading UK university.
Chartered Institute of Marketing (CIM London) — Finalist, with a specialised qualification in Emotional Intelligence.
National award recognising the highest standards of client care, discretion, and trust.
Nearly a decade in corporate banking instilled a level of professionalism, precision, and confidentiality that translates directly to high-net-worth guest relations.
Front-line and leadership experience across distinguished European properties, with a guest review average of 5★.
Work Ethic
Best work ethic — the kind most employers say they can no longer find.
Routinely 16+ hour days when needed to close the gap between guest expectation and reality.
Welcomes guests in 12 different languages (welcoming portion) — every arrival feels personal.
Workaholic by nature — genuinely loves the craft, every day of the week.
Commitment
2023
168
consecutive days
5 April 2023 → 8 October 2023
2024
312
consecutive days
23 December 2023 → 30 October 2024
2025
380
consecutive days
25 December 2024 → 9 January 2026
2026
Counting
consecutive days
16 March 2026 → up to now
Steps in for any colleague who needs an emergency day off — covering double shifts so no guest ever feels the gap.
Trains and coaches front-of-house teams to consistently exceed guest expectations.
Mentors colleagues to pursue higher studies and grow into senior roles.
Team Player